LEGAL & POLICIES

Terms & Conditions

Please review our terms of vehicle breakdown recovery, roadside assistance, and vehicle transportation.

1. Service Response & Arrival

A9 Breakdown Recovery operates 24/7 emergency response across Greater Manchester and the UK. While we maintain an average arrival time of 20 to 30 minutes, actual arrival times may be influenced by traffic conditions, severe weather, or motorway closures.

2. Vehicle Access & Keys

The vehicle owner or representative must provide clear, legal access to the vehicle, including keys where available. If keys are unavailable or the steering lock is engaged, specialized recovery skates and winching will be utilized.

3. Pricing & Payment

Fixed quotes are agreed upon over the telephone prior to our driver departing based on the information provided by the customer. Payment is required upon vehicle delivery or roadside completion via card, contactless, bank transfer, or cash.

4. Cancellation Policy

If a recovery is cancelled after a recovery vehicle has departed, a standard call-out fee may apply to cover driver travel and fuel expenses.

5. Insurance & Liability

A9 Breakdown Recovery holds full Motor Trade Comprehensive Insurance. All vehicles are loaded using industry-standard wheel straps and tilt-and-slide beds.